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Writer's pictureDrew the Pot Head Veteran

Accessibility and Advocacy: A Veteran's Battle for Reasonable Accommodation

Updated: Jun 29, 2023


A picture of the Salt Lake VA from the street, a marble sign with the VA logo in Blue and letters that read VA Salt Lake Heath Care Center. Above is a text block of translucent white with blue text in all caps reading Accessibility & Advocacy, A Veteran's battle for reasonable accommodation

In the land of the free, where we proudly celebrate and honor the service of our veterans, an unseen struggle persists. This battle doesn’t take place on a foreign field, but in the corridors of the Veterans Administration (VA). As an Air Force and Army veteran and a person with a disability, I find myself in the center of this conflict.


Today marks the 85th day of my wait for a medical treatment prescribed by my primary care doctor, a medication that could significantly improve my health and long-term survivability. However, the VA requires patients to attend group classes before receiving this treatment—a significant hurdle for someone grappling with severe anxiety agoraphobia like myself, all service connected disabilities.


In the face of such obstacles, I appealed for a reasonable accommodation under the American Disabilities Act and the Rehabilitation Act. Both acts guarantee patients the right to accommodations that will enable them to receive necessary medical care. Yet my plea has been met with silence, redirection, and, at times, hostility from the VA.


Recently, I received a form letter from the VA, blandly informing me that they will get back to me in 45 business days, roughly translating to 63 calendar days. This is the latest episode in what has become a Kafkaesque saga of bureaucratic indifference, pushing the total wait time for a basic accommodation request to an astounding 148 days.


To ask whether it is reasonable to make a person wait this long for life-saving care is to grapple with the understatement of the year. How can it be considered fair, logical, or even humane to hold essential healthcare hostage behind red tape and time-consuming protocols?


This situation calls attention to the larger issue of accessibility for disabled veterans in our healthcare system. If a veteran with the ability and knowledge to advocate for themselves can encounter such formidable barriers, what does that mean for those who may lack the resources or ability to fight for their rights?

This is not just about one veteran's struggle for reasonable accommodation. It's about the systemic issues within the VA and the urgent need for reform. It's about recognizing the importance of accessibility and ensuring that our veterans, who have already given so much, are not left to wage a lonely battle for essential medical care. Our veterans deserve more than empty promises and form letters—they deserve swift action and genuine change.


As we grapple with these difficult questions, we must remember the men and women we're fighting for—the brave veterans who deserve not just our respect and gratitude, but our determined advocacy for their right to accessible, timely, and high-quality healthcare.


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